Privacy Policy

This privacy policy describes how information is collected, used, and disclosed by the operator of this online platform, based in New Delhi, India, when you use this service or interact with us. We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where it applies to the processing of personal data of individuals in the European Union, and other relevant laws.

Information We Collect

We may collect various types of information when you access or use our site:

• Personal Data: This is information that can be used to identify you. This includes information you provide directly to us, such as your name, email address, postal address, phone number, and payment information when you place an order or create an account.
• Usage Data: This is information about how you access and use our service. This may include your device's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Cookie Data: We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

How We Collect Information

We collect information in the following ways:

• Directly from you: When you provide it to us through forms on our site, during the checkout process, when you communicate with us, or when you create an account.
• Automatically: As you navigate through the site, information may be collected automatically using technologies such as cookies, web beacons, and other tracking technologies.

Legal Bases for Processing

We process your personal data based on the following legal grounds:

• Performance of a Contract: Processing is necessary for the performance of a contract with you, such as fulfilling your orders and providing customer support related to purchases.
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights do not override these interests. This includes improving our services, preventing fraud, ensuring the security of our site, and marketing our products to you (where permitted by law).
• Compliance with a Legal Obligation: Processing is necessary for compliance with a legal obligation that applies to us, such as tax and accounting requirements.
• Consent: In certain cases, we may rely on your explicit consent to process specific types of personal data, particularly for sending marketing communications or using certain cookies.

How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our service.
• To process and fulfill your orders, including managing payments and shipping.
• To manage your account and provide you with customer support.
• To improve, personalize, and expand our service.
• To understand and analyze how you use our service.
• To develop new products, services, features, and functionality.
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
• To send you emails and other communications, including information about products and services we believe may be of interest to you.
• To find and prevent fraud.
• For compliance purposes, including enforcing our terms and conditions and complying with legal obligations.

Sharing Your Information

We may share your information with third parties in the following situations:

• Service Providers: We may share your personal data with third-party service providers to perform functions on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, and customer service. These providers are contractually bound to process your data only for the purposes for which it was provided and in compliance with applicable laws.
• Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your personal data may be transferred as a business asset.
• With Your Consent: We may disclose your personal data for any other purpose with your explicit consent.

Data Retention

We retain your personal data only for as long as necessary for the purposes set out in this privacy policy and to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Data Security

We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Data Protection Rights

Depending on your location and applicable laws, particularly under the GDPR, you have certain rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below. We may require you to verify your identity before responding to your request.

Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We will indicate the date of the last update. You are advised to review this privacy policy periodically for any changes.

Contacting Us

For questions about this privacy policy or our data practices, you may contact us by mail at our location: